Terms & Conditions

Last updated: October 2026

Call (941) 466-8484

By renting from Tropical Bay Rentals LLC, you agree to the following terms and conditions. Please read them carefully before booking.

Rental Agreement

All renters must sign our digital liability waiver prior to receiving any equipment. Rentals are confirmed upon full payment. Prices are per bike and include delivery, pickup, a helmet, and a lock.

Age Requirement

Renters must be 18 years of age or older. Riders under 18 must be accompanied by a parent or legal guardian who has signed the waiver.

Responsibility & Damage

Renters are responsible for the e-bike during the rental period. Any damage beyond normal wear and tear may result in repair charges. Theft of the bike during the rental period is the renter's financial responsibility.

Cancellations & Refunds

Cancellations made more than 24 hours before the rental start time are eligible for a full refund. Cancellations within 24 hours are non-refundable. We reserve the right to cancel or reschedule rentals due to severe weather, with a full refund or credit offered.

Safe Riding

Renters agree to follow all applicable traffic laws, wear the provided helmet, and ride responsibly. Tropical Bay Rentals is not liable for injuries, accidents, or property damage resulting from the use of rented equipment.

Text Message Program

By providing your mobile number and checking the consent box on our form, or by replying YES to a text from us, you agree to receive customer care text messages from Tropical Bay Rentals: a callback confirmation, follow-ups on a request you made, delivery and appointment reminders, and one review request after a completed rental.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; you will receive one message confirming you have opted out, and nothing more. Reply HELP for help, or text us at (941) 999-1047 or call (941) 466-8484. Consent to text messages is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.

Our Privacy Policy describes how we handle your information, including that we do not share your mobile number or consent with third parties for their marketing.

Contact Us

Questions? Reach us at bookings@tropicalbayrentals.com or (941) 466-8484.

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